FAQ

Most frequent questions and answers

The ProActiv+ 3 Step-System should be used twice a day, morning and night, as follows:

Step One: Skin Smoothing Exfoliator

Apply a small amount to dampened skin. Using fingertips, gently massage in circular motions for 1 to 2 minutes, avoiding the eye area. Rinse thoroughly with warm water. Pat dry and follow with Step Two.

Step Two: Pore Targeting Treatment

Apply to clean, dry skin. Use 1 to 2 pumps and apply to entire face. Do not rinse off. When fully absorbed, follow with Step Three.

Step Three: Complexion Perfecting Hydrator

Using fingertips, apply generously to entire face. Do not rinse off.

ProActiv+ is for any teen or adult who struggles with blemish-prone skin and suffers from breakouts.

ProActiv+ works for men and women of all ages, and will appeal especially to women in their twenties, thirties, forties and fifties who desire high quality skincare products.

ProActiv+ can be used by men and women as well as all skin types and ethnicities.

The recommended age to begin using ProActiv+ is 12 years and older, however the products are safe and effective for all age groups with adolescent and adult breakouts. For pre-teens, we recommend that you start slowly, by using the products every other day. However, if you are unsure, we suggest that you consult your GP or pediatrician before using the products.

Yes, you can use ProActiv+ on any blemish-prone area.

The products within the ProActiv+ 3-Step System have been carefully designed to work together to achieve maximum results.  Each product has been formulated to complement the other two. To keep your skin looking and feeling its best, use the products together as a system. You will also receive optimum results by using them twice a day as directed.

Blemish formation is cyclical. A blemish begins approximately 2-3 weeks before it appears on your skin’s surface. It starts in your sebaceous hair follicles, the tiny holes commonly called pores. Deep within each follicle, your sebaceous glands are working to produce sebum, the oil that keeps your skin moist and pliable.

The blemish cycle responsible for your breakouts may last many years, and you may experience periods of improvement followed by flare-ups, and vice-versa. Breakouts can’t be cured, with or without treatment.

Even after blemishes disappear, you may need to use an effective skincare routine to keep new blemishes from forming. We have created an all-round system to help control breakouts gently.

A combination system uses several different ingredients to manage the blemishes you have now and help keep new ones from forming. The ingredients used in Proactiv+ should continue to be effective for as long as you use the products as directed. If your flare-ups continue or increase in severity, consult your dermatologist.

No. ProActiv+ was formulated to be non-comedogenic (non-pore-clogging).

ProActiv+ is better described as an anti-blemish regime designed with skin care benefits in mind – notably smaller looking pores, improved texture and tone, visibly faded unwanted pigmentation, demised appearance of fine lines and wrinkles, enhanced hydration and suppleness, and a brighter, more luminous complexion.

Yes, you can still wear make-up, but always look for products that are non-comedogenic and oil-free. And always remove make-up before working out.

Storing ProActiv+ products at room temperature is best as heat can render salicylic acid ineffective.

ProActiv+ products are available in 30 day and 60 day size.  Please visit our product pages for more information.

No, ProActiv+ is for the management of blemishes and is not intended to promote hair growth.

Breakouts can’t be cured, with or without treatment. Even after blemishes disappear, you may need to use an effective skincare routine to keep new blemishes from forming. We have created an all-round system to help control breakouts gently. A combination system uses several different ingredients to manage the blemishes you have now and help keep new ones from forming. The ingredients used in ProActiv+ should continue to be effective for as long as you use the products as directed. If your flare-ups continue or increase in severity, consult your dermatologist.

It is important to keep all skin types hydrated for a healthy appearance. The right moisturiser will not aggravate breakouts or increase oiliness. In fact, it can actually improve the look and texture of your skin. Even oily skin can become dry and flaky on the surface. Step 3 of the ProActiv+ 3-Step System is our Complexion Perfecting Hydrator which has been specifically designed to address dryness, redness, tone, texture, post-blemish marks, oil, dryness and lack of brightness to leave skin supple, hydrated, smooth and even-toned.

At one time, the high level of estrogen contained in many contraceptive pills seemed to improve breakouts. Today the hormonal levels are lower, and some in the medical field believe contraceptive pills may either slightly help or slightly worsen blemishes. We recommend consulting your doctor to find out if contraceptive pills are right for you.

We recommend that you consult your GP before using any medication, topical or oral, during pregnancy or while breastfeeding.

Yes. However, you should always wear a sunscreen of at least SPF 15.  Apply ProActiv+ first, then the sunscreen.

As the ingredients used in ProActiv+ include Salicylic Acid, you may find that skin is more sensitive to the sun and tanning beds. Therefore, we suggest you avoid tanning beds – and always wear an oil-free sunscreen.

Customer Care: (632) 729-2222

Customer Support: customer@proactiv.com.ph